Accessibility Statement

Effective date: August 27, 2026

Gugu Collects, operated by Gugu Studio LLC, is committed to providing an accessible and inclusive online shopping experience for all customers, including individuals with disabilities.

We recognize that accessibility requires ongoing attention, evaluation, and improvement. We continue working to identify and address accessibility barriers within our website and services.

Our Accessibility Commitment

Our accessibility efforts are informed by generally recognized accessibility practices and the Web Content Accessibility Guidelines (WCAG). We use these guidelines as a reference when reviewing and improving our website.

Our goals include supporting content and functionality that are:

Perceivable and available in formats customers can understand
Operable through commonly used navigation and input methods
Clear, consistent, and understandable
Compatible with commonly used browsers, devices, and assistive technologies where reasonably possible

Accessibility Efforts

As part of our ongoing accessibility work, we seek to improve areas such as:

Clear and consistent website navigation
Descriptive headings and page structure
Text alternatives for meaningful images where appropriate
Keyboard access to important website functions
Readable text and sufficient color contrast
Descriptive links, buttons, and form labels
Responsive layouts for desktop, tablet, and mobile devices
Compatibility with commonly used assistive technologies

These efforts are ongoing and do not represent a claim that every page or feature currently satisfies every accessibility guideline or works perfectly with every assistive technology.

Third-Party Content and Services

Our website may include applications, payment services, embedded content, or other functionality supplied by third parties. Although we encourage accessible experiences, we may not control the accessibility of every third-party service.

If a third-party feature creates an accessibility barrier, please contact us so that we can help identify an alternative method where reasonably possible.

Alternative Assistance

If you experience difficulty accessing information, navigating the website, placing an order, or using another website function, please contact our customer service team.

When reasonably possible, we will work with you to provide the requested information or service through an accessible alternative method.

Feedback and Support

We welcome feedback about the accessibility of our website. When reporting an accessibility issue, please include the page or feature involved, a description of the difficulty, and any relevant browser, device, or assistive technology information you are comfortable providing.

Email: support@gugucollects.com

Phone: +1 312-428-0808

We will review accessibility feedback and make reasonable efforts to respond and address identified barriers.

Ongoing Improvements

Accessibility is an ongoing process. We may periodically review website content, navigation, design, and functionality and make updates as technology, standards, and customer needs evolve.

Applicable Standards and Laws

Our accessibility efforts are intended to support the principles of applicable United States accessibility laws, including the Americans with Disabilities Act, where applicable. We also refer to the Web Content Accessibility Guidelines as a recognized technical resource for improving digital accessibility.

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