Contact Us

Contact Gugu Collects

Gugu Collects is operated by Gugu Studio LLC. If you have a question about a product, order, payment, shipping, return, or any other store-related matter, our customer service team is available to assist you.

Contact Information

Address: 1020 104th St Ste 120, Naperville, IL 60564, United States

Phone: +1 312-428-0808

Email: support@gugucollects.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: Closed

Time zone: (GMT-06:00) Central Standard Time (Chicago)
Chicago local time is observed, including daylight saving time (GMT-05:00) when applicable.

Response time: We typically respond within 1–2 business days.

How Can We Help?

You can contact us using the form below or email us directly at support@gugucollects.com.

When contacting us about an existing order, please include your order number and the email address used to place the order. This will help us locate your order and respond efficiently.

We welcome your questions, comments, and feedback and will respond as soon as reasonably possible during our customer support hours.